2022, UX/UI design, Research
Redesign of an e-Health application
Redesigning an e-health application for monitoring chronic illnesses for the company Viduet Health (previously called Medicine Men) was part of my graduation project for the Industrial Design Engineering bachelor.
Research
The research was conducted through a combination of desk and empirical research, focussing on the design of existing eHealth applications and aspects such as reminders, customisation, functionality, interface design, data logging, and visualisation. Interviews have been conducted with users of the existing application to find their specific needs. Points of improvement have been identified and a list of requirements was created that has been used to design an application that fits its users’ needs.
Ideation
During this research, Viduet Health decided to change their Emma application’s name to Viduet and change their brand. Because of this change, it was possible to immediately implement accessibility suggestions that I made, including a new colour scheme based on a colour study. Based on the requirements, a new list of functionalities was created, divided into five prototypes.
Concept development
This division of functionalities into different prototypes was based on literature and a card-sorting session with patients who use Viduet. This formed the base for five prototypes. First, the prototypes’ visual design was determined so it could be used for each prototype. Then, the design was implemented in a “Login and Registration” prototype to show the design. The design was evaluated and discussed with the company Medicine Men and approved before developing the prototypes.
Prototyping
Each of the prototypes was then created through the same process. First, a user flow was created to understand what actions a user would take on a page. Then, based on the user flow, sketches were made to ideate different layouts and features. These sketches were then used to create various concepts in Figma, a prototyping tool. The prototypes were then tested in two parts. Furthermore, the complete prototype has been evaluated with the list of requirements.
User testing
Concluding, the research question has been answered by desk and empirical research. The redesigned application has been evaluated and tested with users to confirm that it does fit the user’s needs. Additional user testing and evaluation with a medical expert still need to be conducted to validate the results. Furthermore, recommendations have been given to meet additional needs of the user. These could be implemented in the future.
Excerpts of the final design
Because of a non-disclosure agreement, not many details of the final design can be shown. Therefore, it was chosen to blur parts of the images and display images that are very close to the current design of the application.
Personal contributions to this project
This project was done as my Bachelor Thesis. It was really rewarding to see that the designs that I made are being implemented at Viduet Health. I was rewarded an 8.8 for the project and got offered a job at the company, where I now still work. During the project, I learned a lot about user experience and interface design, which I now feel confident in doing. The user studies that I had with patients and caregivers were also good learning opportunities that I believe to be very relevant for my future career as a designer.
Personal contributions to this project
This project was done as my Bachelor Thesis. It was really rewarding to see that the designs that I made are being implemented at Medicine Men. I was rewarded an 8.8 for the project and got offered a job at the company, where I now still work. During the project, I learned a lot about user experience and interface design, which I now feel confident in doing. The user studies that I had with patients and caregivers were also good learning opportunities that I believe to be very relevant for my future career as a designer.